BEYOND MOREThis policy describes how Beyond More Optimization and Lifestyles, doing business as Beyond More ("Beyond More," "we," "us"), handles personal information when you use beyondmorelifestyles.com and place an order. Contact: hello@beyondmorelifestyles.com.
Information we collect at checkout
When you place an order, we collect:
- Your full name
- Your email address
- Your phone number, if you choose to give one
- Your shipping address
- The items in the order
- Any order notes you enter
- The payment method you choose (USDC on Solana or Ethereum, PYUSD on Solana, Venmo or Apple Cash)
- For a crypto payment, the transaction ID and sending wallet address, so we can match the payment and refund it if needed
We also keep the order number we assign, the record of your checkout confirmation (that you are 21 or older, that the purchase is for laboratory research use only, that you will not use the products in humans or animals, and that you accept the research-use-only terms), and the messages we exchange with you about that order.
Contact form and order status
If you use the contact form, we collect your name, email address, the topic you choose, the order number if you give one, and your message. The form sends that message to our support inbox, and we use it only to reply to you.
The order status lookup uses the order number and email address you enter to find your order. It does not create an account or store anything new.
Information we do not collect
Payment happens inside your crypto wallet or inside Venmo or Apple Cash. This site never sees your wallet keys or recovery phrase, payment-app login, account number, or card details. We do not ask for them. Please do not send them to us by email.
Crypto transactions are recorded on a public blockchain by the network itself, outside our control. Anyone can see the sending address, our receiving address, the amount, and the time. We do not publish which order a transaction belongs to.
We do not collect information through analytics tools or advertising trackers.
How we use information
We use the information above only to:
- Process the order
- Match your payment to the order number
- Ship the order
- Support the order, including questions about damage, a wrong item, or a missing item
- Communicate with you about the order
- Reply to messages you send through the contact form
We do not sell personal information. We do not use it for marketing unless you opt in. There is currently no marketing opt-in, and we do not send marketing email.
Who else receives information
We share information only with the service providers that help us run orders:
- Cloudflare, for hosting and the database that stores order records
- Resend, for sending order emails
- The shipping carrier, so the package can be delivered
- The payment app you choose (Venmo or Apple Cash), because you pay inside that app. Crypto payments go wallet to wallet over the public network; no payment processor is involved.
Each provider receives only what it needs for that task. We do not authorize these providers to sell your information. If a law or a valid legal request requires a disclosure, we may provide what it requires.
Local storage and the admin cookie
The site uses the browser's local storage only to remember the shopping cart and that you completed the researcher verification on entry (for 30 days). The cart stays in your browser. Clearing stored data for this site removes it. We do not use local storage to track you across other sites, and we do not keep the cart as an order record.
An admin-only login cookie is used for staff who sign in to the admin area. We do not use analytics cookies or advertising cookies.
How long we keep information
We keep order records, including emails about an order, for seven years for tax and accounting. We do not keep a marketing list.
Access, correction, and deletion
You may email hello@beyondmorelifestyles.com to ask what order information we hold about you, to ask for a correction, or to ask us to delete it. Include the name and email on the order, and the order number if you have it.
We may need to confirm that the request comes from the person who placed the order. We will delete information we are not required to keep. We may deny deletion of records we must keep for tax or accounting during the seven years, and we will tell you when that is the reason.
Age
The site is not directed at anyone under 21. We do not knowingly collect personal information from anyone under 21. If we learn that we have done so, we will cancel any open order and delete the information we are not required to keep.
U.S. state privacy rights
Some U.S. states give residents rights concerning personal information. Depending on the state and on whether a law covers a business of our size and type, those rights can include a request to know what we hold, to receive a copy, to correct it, to delete it, or to appeal a denial.
This policy does not claim that any particular state privacy law applies to Beyond More. If you believe a state law gives you a right, email hello@beyondmorelifestyles.com and we will review the request and respond as any law that actually applies requires. We will not refuse service or change a price because you made a privacy request.
We do not sell personal information. We do not share it for cross-context behavioral advertising.
Security
Order records are stored with our hosting provider, the site is served over an encrypted connection, and the admin area requires a password. No method of storage or email is perfectly secure.
Changes to this policy
We may post an updated version with a new effective date. The date on this page is the version in effect.
Contact
Beyond More Optimization and Lifestyles, doing business as Beyond More Email: hello@beyondmorelifestyles.com Site: beyondmorelifestyles.com